Privacy Policy

Effective date: October 26, 2026

PRIMECREW Solutions LLC ("PRIMECREW Solutions," "we," "us," or "our") provides specialized staffing and facility services to the energy, waste-to-energy, manufacturing, and industrial sectors. This Privacy Policy explains what personal information we collect through primecrewsolutions.com, our text messaging program, and our other communications, and how we use and share it.

Information we collect

  • Information you give us. When you fill out our contact form, call, text, or email us, or apply for a job, we may collect your name, email address, phone number (including your mobile number), company name, job title, and the content of your message.

  • Job application information. If you apply for a position, we collect the information you provide in your application, such as work history, certifications (for example, OSHA-10 or MSHA), and availability. Applications are submitted through our hiring platform, iSolved Hire.

  • Text messaging information. If you agree to receive text messages, we collect your mobile number, the date, time, and method of your consent, the messages we exchange with you, and any opt-out requests.

  • Information collected automatically. When you visit our website, our website host and service providers may collect standard technical information such as your IP address, browser type, the pages you visit, and cookies used for site functionality, analytics, and language preference.

How we use your information

  • To respond to your questions and provide customer support

  • To provide, coordinate, and schedule our staffing and facility services

  • To process job applications, schedule interviews, and onboard new team members

  • To send you the text messages you agreed to receive (see "Text messaging (SMS)" below)

  • To send marketing communications. Where required, we do this only with your consent, and you can opt out at any time

  • To operate, secure, and improve our website

  • To comply with the law and protect our rights

How we share your information

We do not sell your personal information. We share it only as follows:

  • Service providers that help us run our business, such as our website host (Squarespace), our phone and text messaging provider (RingCentral), and our hiring platform (iSolved). They may use it only to perform services for us.

  • Legal requirements. When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of PRIMECREW Solutions, our team, our clients, or others.

  • Business transfers. In connection with a merger, acquisition, or sale of all or part of our business, subject to this Privacy Policy.

Your text messaging information is never shared. No mobile opt-in or text message consent will be shared with third parties or affiliates. All of the categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, and we will never sell, rent, or share your mobile number or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Text messaging (SMS)

If you opt in by checking the SMS consent box on our website contact form, PRIMECREW Solutions may text you from 401.443.3304 or another PRIMECREW Solutions business number about:

  • Customer care: replies to your questions, staffing coordination, crew scheduling, and service and outage-response updates.

  • Account notifications: for job applicants and new hires, application status, interview scheduling, onboarding, and other employment-related updates.

  • Marketing: announcements about our services and offers.

Message frequency varies. Message & data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of purchase or employment. For full details, see our SMS Terms & Conditions at https://www.primecrewsolutions.com/sms-terms.

How long we keep information and how we protect it

We keep personal information only as long as we need it for the purposes above, including legal, accounting, and recordkeeping requirements. We keep records of text message consent and opt-out requests as long as needed to document our compliance. We use reasonable administrative, technical, and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.

Your choices

  • Text messages: Reply STOP to any message to opt out. Reply START to opt back in.

  • Email: Use the unsubscribe link in any marketing email, or contact us.

  • Access, correction, or deletion: Contact us using the information below. We will respond as required by applicable law.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact us

PRIMECREW Solutions LLC
1240 Pawtucket Ave Ste 3A, Rumford, RI 02916
Phone: 401.443.3304
Email: Inquiries@primecrewsolutions.com